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Spotlight on the Camden Front Office: Customer Service at Your Doorstep
Photo courtesy of Camden
Photo courtesy of Camden
Guest Blogger
Tuesday, May. 16, 2023

The best part about leasing an apartment with Camden is that you have the best customer service teams working for you daily. At every Camden community, you will see office team members in the following roles: Leasing Consultants, Sales Managers, Operations Managers, and Community/General Managers. Some communities may also have a concierge or an additional person on the team, but typically Leasing Consultants and Managers are who you'll interact with the most.

Our office teams wear many hats and support our residents in a multitude of ways. If you’ve ever wondered what roles each individual plays in the office, hang on and get ready to learn about your Camden office teams!

camden lakeway team members

Your Camden team is always ready to provide living excellence

Leasing Consultants

Leasing Consultants are typically the first people who will welcome you to a Camden community. As experts on our apartments, our community, and the surrounding area, they will help you find the perfect apartment home!

Throughout your living experience, you'll find Leasing Consultants engaging with residents, touring prospective renters, and helping to keep our community clean. Leasing Consultants are adept at answering questions pertaining to your lease and living experience and can help you with most of your needs throughout your time at Camden.

Sales and Operations Managers

Sales and Operations Managers are two of the most important roles in the office. These individuals not only work with the team of Leasing Consultants but also communicate regularly with the Community or General Manager and Maintenance Supervisor to ensure we are providing living excellence for our residents.

With a treasure trove of knowledge about Camden and the industry, Sales Managers provide leadership to the leasing team and assist with many customer needs. Sales Managers are happy to provide insight into the leasing and renewal process.

Operations Managers work to make sure the community is running smoothly by supporting our maintenance teams and communicating with residents and vendors. Camden takes pride in each of our communities and constantly implements capital improvements, which the Operations Manager will manage throughout the year.

Community/General Managers

Community or General Managers are the leaders of our Camden office and maintenance teams. They have expert knowledge of Camden policy and in leading and growing their teams, with a goal of making Camden a continued best place to live and work.

One Team, One Vision

Working together, these Camden team members help make your living experience second to none. With customer service at the forefront, Camden makes every effort to bring living excellence to our communities and to the life of each of our residents.

Find your new Camden apartment home by visiting this link today!

Camden communities mentioned

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